Frequently Asked Questions
Do you sell your beads/jewelry and where can I buy them?
Yes, I sell my work through my Facebook page (www.facebook.com/darrylejadaa) and at local craft fairs. If you see something you like on my web page, please contact me to arrange purchase.
How do you accept payment? When will I receive my beads?
I accept payment through PayPal online and cash/credit in person. I will ship the beads out on the next business day after our transaction has cleared. I am shipping from Ontario, Canada so if you are a Canadian customer, you should receive your beads within the week. US and International shipments may require a bit more patience. All dollar values on this site are in Canadian dollars so if you are American you will get a bit of a break! The customer is responsible for any additional fees that might be charged by Customs.
How strong are glass beads?
All glass beads are fragile because they are, after all, glass. My beads are kiln-annealed which is a process that will harden the beads making them less likely to crack or break.
Do you guarantee your work?
All my beads are annealed in a kiln which makes them very strong and unlikely to break on their own. If a bead should break for any reason that is not your doing, and we can determine it is due to the creation process, then please contact me and I will do my best to replace the bead. As much of my work is one-of-a-kind, it may not be possible to replace the bead, in which case I will provide a suitable replacement.
What is your return/refund policy?
I want my customers to be happy with their purchase. If you are not satisfied with your purchase, you may return it for a refund within one month of receiving the product. Please contact me for a refund authorization number before arranging to ship the item back to me. Refunds do not include shipping costs - these will be up to the buyer.
What should I consider when buying lampwork beads?
There are a great many lampwork beads for sale in the marketplace right now - how do you know if you are getting good quality for your money? Glass beads should be free of impurities - there should not be any black specks floating in the glass (unless it is part of the decoration, of course). Some air bubbles are placed in a design purposely and provide artistic interest - but unwanted air bubbles may weaken the structure of the bead and make them more prone to cracking. The appearance of scum in clear glass is also unwanted and lowers the value of the bead. The holes of the bead should not be sharp as this may wear away on the material used to string the bead. The bead holes should also be clean and free of residue. Perhaps most importantly, the bead should be annealed in a kiln. Annealing is the process of gradually cooling the bead at a controlled rate to return the heated glass to a stable molecular structure thus making the bead stronger and less likely to break. You cannot tell if the bead has been annealed by looking at it - you must ask the seller. If they say that the bead has been annealed with any other process than a kiln (such as fiber blankets, flame-annealed or vermiculite), it means that the beads are more vulnerable to breakage.
Also, please remember that beads are small and may create a choking hazard for small children - please keep them out of your children's reach.
Yes, I sell my work through my Facebook page (www.facebook.com/darrylejadaa) and at local craft fairs. If you see something you like on my web page, please contact me to arrange purchase.
How do you accept payment? When will I receive my beads?
I accept payment through PayPal online and cash/credit in person. I will ship the beads out on the next business day after our transaction has cleared. I am shipping from Ontario, Canada so if you are a Canadian customer, you should receive your beads within the week. US and International shipments may require a bit more patience. All dollar values on this site are in Canadian dollars so if you are American you will get a bit of a break! The customer is responsible for any additional fees that might be charged by Customs.
How strong are glass beads?
All glass beads are fragile because they are, after all, glass. My beads are kiln-annealed which is a process that will harden the beads making them less likely to crack or break.
Do you guarantee your work?
All my beads are annealed in a kiln which makes them very strong and unlikely to break on their own. If a bead should break for any reason that is not your doing, and we can determine it is due to the creation process, then please contact me and I will do my best to replace the bead. As much of my work is one-of-a-kind, it may not be possible to replace the bead, in which case I will provide a suitable replacement.
What is your return/refund policy?
I want my customers to be happy with their purchase. If you are not satisfied with your purchase, you may return it for a refund within one month of receiving the product. Please contact me for a refund authorization number before arranging to ship the item back to me. Refunds do not include shipping costs - these will be up to the buyer.
What should I consider when buying lampwork beads?
There are a great many lampwork beads for sale in the marketplace right now - how do you know if you are getting good quality for your money? Glass beads should be free of impurities - there should not be any black specks floating in the glass (unless it is part of the decoration, of course). Some air bubbles are placed in a design purposely and provide artistic interest - but unwanted air bubbles may weaken the structure of the bead and make them more prone to cracking. The appearance of scum in clear glass is also unwanted and lowers the value of the bead. The holes of the bead should not be sharp as this may wear away on the material used to string the bead. The bead holes should also be clean and free of residue. Perhaps most importantly, the bead should be annealed in a kiln. Annealing is the process of gradually cooling the bead at a controlled rate to return the heated glass to a stable molecular structure thus making the bead stronger and less likely to break. You cannot tell if the bead has been annealed by looking at it - you must ask the seller. If they say that the bead has been annealed with any other process than a kiln (such as fiber blankets, flame-annealed or vermiculite), it means that the beads are more vulnerable to breakage.
Also, please remember that beads are small and may create a choking hazard for small children - please keep them out of your children's reach.